Dear Patient,
I, along with my Team at Swiss Dental Center, want you to know that we are here for you during this unsettling Virus Crisis. First, understand that if you are reasonably healthy and contract the virus and have adequate care you will survive! We will be doing our best to take care of your dental needs in a prudent fashion in the upcoming days.
We are keeping our current appointments this week and next with patients who have not been in contact with anyone ill and have not been traveling or attended a large event or crowd. This will minimize the chance that we will expose ourselves to someone unknowingly and becoming ill because 6 days-2 weeks covers the usual time frame for this virus to cause symptoms.
Your appointments are scheduled with no overlap so there will be no social interaction, except with us. This will entail moving some of you a bit further out, since we will be seeing only 1-8 people per day. We will speak with you each individually to discuss this. New appointments will be scheduled with discretion based on your urgency, health status and possible past exposure to contagious illness.
I really believe that having active dental infections are generally a drag on your immune system and even life-threatening. This state can make you more susceptible to any virus and we want to be able to help you.
The health of my staff and you as a patient are my highest priority in these upcoming days. Please know that I am part of the ‘at-risk’ group as I am over 60 and have had life-threatening pneumonia four times, so we are serious in addressing our prevention at Swiss Dental Center with an abundance of caution regarding sterilization and sanitation. We cannot take care of you if we are ill, so please inform us if you are feeling ill or have been in contact with anyone that is.
Additionally, when you come for your appointments, we may be asking you to wash your hands and face. If you have facial hair, please shampoo it before coming. Please don’t take offense at any of our measures, because we have your health in mind.
This is a fluid situation and there may be additional facts or action plans that we will convey to you in coming days. These will be available on the website (SwissDentalCenter.com) as well as Facebook & Instagram. If there is more urgent info to convey to you, we will text or email you, so be sure to call Mel to confirm she has this info.
The key is to stay away from unknown people for the next couple weeks, including grocery stores to allow the medical system to catch up with those becoming ill. There is no food shortage, so please visit stores early or late. Don’t panic because we’ll all survive if we are thoughtful and live the Golden Rule.
Sincerely,
Dr. Carol Phillips
